Thorlabs Worldwide Sales and Technical Support Contact Information
Have a Time-Sensitive Technical Support Inquiry?
We invite you to call any of our open primary sales locations* for English-language support.
Americas
Sales Email | Tech Support Email | Sales/Support Phone | Sales/Support Hours | |
---|---|---|---|---|
United States (Thorlabs Headquarters) * | sales@thorlabs.com | techsupport@thorlabs.com | 1-973-300-3000 | M-F: 8 AM - 8 PM EDT, Sat: 9 AM - 1 PM EDT |
Brazil * | brasil@thorlabs.com | techsupport.br@thorlabs.com | +55 (21) 2018 6490 | M-F: 8 AM - 5:45 PM BRT |
Capital Equipment Sales/Tech Support Contacts | ||||
Imaging Systems | imagingsales@thorlabs.com | imagingtechsupport@thorlabs.com | 1-703-651-1700 | M-F: 8:30 AM - 6 PM EDT |
Measurement Systems | tms-sales@thorlabs.com | tms-support@thorlabs.com | 1-908-362-6200 | M-F: 8 AM - 5:30 PM EDT |
For ITAR/Export-Controlled Communications | ||||
ITAR@thorlabs.com | ITAR@thorlabs.com |
Europe
Sales Email | Tech Support Email | Sales/Support Phone | Sales/Support Hours | |
---|---|---|---|---|
Germany (European Hub) * | sales.de@thorlabs.com | Europe@thorlabs.com | +49 (0) 8131-5956-0 | M-F: 8 AM - 6 PM CET |
United Kingdom * | sales.uk@thorlabs.com | techsupport.uk@thorlabs.com | +44 (0) 1353-654440 | M-F: 8 AM - 5:30 PM GMT |
France * | sales.fr@thorlabs.com | techsupport.fr@thorlabs.com | +33 (0) 970 444 844 | M-F: 9 AM - 6 PM CET |
Sweden (Scandinavia Hub) * | scandinavia@thorlabs.com | techsupport.se@thorlabs.com | +46-31-733-3000 | M-F: 9:00 AM - 5:30 PM CET |
Capital Equipment Sales/Tech Support Contacts | ||||
OCT Systems | sales.de@thorlabs.com | oct@thorlabs.com | +49 (0) 8131-5956-0 | M-F: 8 AM - 6 PM CET |
Japan
Sales Email | Tech Support Email | Sales/Support Phone | Sales/Support Hours | |
---|---|---|---|---|
Thorlabs Japan * | sales@thorlabs.jp | techsupport.jp@thorlabs.com | +81-3-6915-7701 | M-F: 9 AM - 5:30 PM JST |
China
Sales Email | Tech Support Email | Sales/Support Phone | Sales/Support Hours | |
---|---|---|---|---|
Thorlabs China * | chinasales@thorlabs.com | techsupport-cn@thorlabs.com | +86 (0) 21-60561122 | M-F: 8:30 AM - 6 PM CST |